SHIPPING
Here at Ruby Scrunchie Co we hand make and pack each order individually, just for you!
Let’s start with the good stuff… order over $40 and we’ll ship it to you for FREE (Standard Shipping). Order over $80 and we’ll upgrade your FREE SHIPPING to include tracking for extra peace of mind. So why not grab that extra scrunchie… add one for your bestie, for Christmas, or your Mum’s birthday and we’ll take care of the rest!
Because we’re such a small team and we put so much love and care into making and packing your order, it can take me a couple of days. Please allow 1-4 business days for us to make your order as special as you are!
I am located in Melbourne Australia and ship using Australia Post. Due to weather and other seasonal delays, please allow 1-2 weeks for your order to arrive (unless you choose Express Shipping).
I have no control over shipping times once an order has been posted and will not be held responsible for any postage delays, lost parcels or orders placed with an incorrect address.
Please choose the Tracked or Express shipping options at checkout if you would like to track your parcel’s location as I can not help locate or refund an untracked order once it has been dispatched.
Environmentally Friendly Packaging
We choose to use environmentally friendly packaging because we want to leave a legacy (hello lovely scrunchies!) without leaving a long-lasting footprint on our natural world. We know that our customers share our values too!
By using biodegradable cardboard boxes, tissue paper and card stock, and only using as much packaging material as necessary to protect your order, Ruby Scrunchie Co not only decreases our carbon footprint but we also lower our shipping costs. It’s a win-win situation!
